"Thank you for your follow up.  Austin real pros really stays on top of maintenance issues.  Everything was fixed and in a timely manner.  Everyone y'all sent was courteous and cleaned up well.  I thank y'all for staying on top of these issues.  It shows that y'all really value your tenant's business.  I will definitely send you guys anyone I know who needs a place to stay.  Once again thank you for your time and keep up the great work."  - Jordan